Privacy Policy

The Ride Mississippi website is owned and operated by Mississippi Professional Support Services, LLC, doing business as (d/b/a) Ride Mississippi, which is the data controller of your personal information.

This Privacy Policy applies to Ride Mississippi, a service provided by Mississippi Professional Support Services, LLC, operating as Ride Mississippi. This policy explains how we collect, use, and protect personal information for users, customers, and workers who engage with our services, including our text messaging program.

1. Information We Collect

We may collect and process the following types of information:

• Personal identification details (such as your name, phone number, and email address)

• Service and scheduling information

• Communication preferences and SMS opt-in confirmations

• Any information you provide when applying to become a worker or helper

2. How We Use Your Information

We use your information to:

• Provide and manage Ride Mississippi services

• Communicate with you about your bookings, status updates, and account activity

• Send transactional or informational messages (e.g., confirmations, reminders, or updates)

• Ensure compliance with legal, tax, and safety requirements

We do not sell or rent your personal information to third parties.

3. SMS Consent and Communication

By submitting your information through our website, app, or online forms, you consent to receive SMS messages related to Ride Mississippi services, including scheduling updates, confirmations, and service notifications.

• Message frequency may vary depending on activity.

• Message and data rates may apply.

• You may opt out at any time by replying STOP to any message.

• To request help, reply HELP.

• Your consent to receive messages is not a condition of any purchase.

We do not share, sell, or rent your mobile contact information with any third party for their own marketing purposes.

4. Cookies and Tracking

We may use cookies or similar tracking technologies to improve your experience on our website. You can manage cookie settings in your browser.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw consent for SMS communication at any time by replying STOP.

9. Updates to This Policy

We may update this policy from time to time. Changes will be reflected with a new “Last Updated” date at the bottom of this page.

10. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us at:
📧 info@ridemississippi.com
📍 Mississippi Professional Support Services, LLC d/b/a Ride Mississippi

Last Updated: October 2025

Ride Mississippi Terms & Conditions
Effective Date: October 2025

The following terms govern the use of Ride Mississippi, a service provided by Mississippi Professional Support Services, LLC, operating as Ride Mississippi. By using our services, submitting information, or interacting with our website or app, you agree to these terms.

1. Service Overview

• Ride Mississippi provides non-medical transportation, shopping assistance, and related services.

• Services are offered by authorized workers registered through our app or website.

• We reserve the right to modify or discontinue services at any time.

2. Eligibility

• Users must be at least 18 years old or have parental/guardian consent if younger.

• Workers must complete the onboarding process and provide accurate personal and contact information.

3. User Responsibilities

• Provide accurate and complete information when signing up or requesting services.

• Respect the rules and instructions provided by Ride Mississippi staff and workers.

• Notify us promptly of any issues with service requests or communications.

4. SMS and Communication Consent

By submitting your mobile number, you consent to receive transactional SMS messages from Ride Mississippi regarding service requests, confirmations, scheduling updates, and notifications.

• Message frequency depends on service activity.

• Standard message and data rates may apply.

• You may opt out at any time by replying STOP.

• For help, reply HELP or contact info@ridemississippi.com.

• Consent to receive messages is not a condition of purchasing or using services.

5. Payment and Fees

• Any fees for services will be communicated clearly at the time of request.

• Payments are due at the time services are provided or as otherwise agreed.

• Refunds or adjustments are handled on a case-by-case basis per company policy.

6. Limitation of Liability

• Ride Mississippi and Mississippi Professional Support Services, LLC, are not responsible for any indirect, incidental, or consequential damages arising from service use.

• Workers act as independent contractors; the company is not liable for worker conduct beyond reasonable oversight.

7. Privacy and Data Protection

• Personal data is collected and used according to our Privacy Policy (link if separate page or below).

• Information will not be sold, rented, or shared for third-party marketing purposes.

8. Termination

• We may suspend or terminate service access for violations of these Terms or misuse of services.

• Users and workers may terminate their accounts at any time by contacting us via email or through the app.

9. Changes to Terms

• Ride Mississippi reserves the right to update these Terms.

• Updates will be posted on this page with a new “Effective Date.”

• Continued use of services constitutes acceptance of updated Terms.

10. Contact

For questions about these Terms or Ride and Shop services, contact us:
📧 info@ridemississippi.com
📍 Mississippi Professional Support Services, LLC d/b/a Ride Mississippi

Business Address: 232 Market St. Flowood, MS 39232

Contact: 769-208-0742